Provide information to others in a way that is candid, informed, encompassing
and not manipulative; receive information from others in a way that demonstrates
openness and thoughtful consideration of their ideas.
SET HIGH STANDARD OF PERFORMANCE
Assume responsibility and accountability for successfully achieving
goals or completing assignments; develop standards of excellence
rather than waiting for standards to be imposed.
DRIVE CONTINUOUS IMPROVEMENT
Initiate action to improve existing conditions and processes;
use appropriate methods to identify opportunities, implement
solutions and measure impact.
FOCUS ON THE END CUSTOMER
Make the consumer, specifier or guest and their needs (as opposed to an
intermediary) the primary focus of one’s feedback, analysis and actions.